Overview

The Reviews feed is where you read and respond to what users are saying about your app, across every store you’ve connected. Google Play, App Store, Samsung Galaxy Store, Huawei AppGallery, and RuStore reviews all land in the same list, so you never have to check five different consoles.

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The stats bar

Six numbers sit at the top of the page, and they always describe whatever is currently in view (the selected apps, the date range, and any filters you’ve applied): Automation coverage links straight through to your Automations list, and a warning icon appears there when coverage drops below 20%, so a gap in your rules is hard to miss.

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Tabs and saved views

Below the stats bar sit three fixed tabs plus your own saved views:

• All reviews — everything in the current date range
• Unreplied — reviews with no published response yet
• Featured (Pro plan) — the reviews Google Play and the App Store highlight most prominently to potential users; non-Pro accounts see the tab with a lock badge so they can discover and upgrade into it

Any filter combination you build in the sidebar can be saved as a named view with the Save view button, and Manage filters lets you rename, reorder, or delete saved views later.

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Filtering and finding reviews

The sidebar filters by date range, star rating, language, keyword, topic, and developer-response status, plus country and app version when you have a single app selected. See Review feed for the full breakdown of every filter and sort option.

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Replying to a review

Click the Reply to review… field under any review with no response yet, and the reply composer opens: a template picker, the AI Generate reply dropdown, and (once you’ve written something) enhancement actions like Match language, Shorten, and Improve. See Manual AI replies for the full composer walkthrough. When one of your enabled automations matches a review, a Set up automation or N automations match pill appears on the card, and a green potential-reply box shows what the automation would send — so you can see what your rules are about to do before they run, or send it immediately from there.

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AI summary

Above the review list, the collapsible AI summary panel turns your current filter set into weighted themes, a written executive summary, and a list of issues that need attention — available on Standard and above. See AI summary and pattern analysis for the full breakdown of what it surfaces and how to use it.