Applications
Connect and manage all your mobile apps for automated review management
Your Applications dashboard is mission control for all your mobile apps. This is where you connect your Google Play and App Store applications to unlock AppReply’s powerful review management and automation features.
Start here first! Before creating automations or templates, you’ll need to add and integrate your apps. This unlocks the full power of AppReply’s AI-driven review management.
Quick integration overview
Connect all your apps in just 5 minutes with our streamlined process:
Google Play
Upload your service account JSON key to instantly connect every app in your Google Play developer account.
App Store
Use App Store Connect API keys to integrate each iOS app separately with full control.
Migrating from another platform? If you’ve used AppFollow, ASODesk, AppTweak, or any other review management tool, you can simply upload the same Google Play service account JSON key. No need to create new credentials!
Add your first app
When you first visit Applications, you’ll see an inviting setup screen that guides you toward your first integration:
Click 'Add new app'
Start by clicking the prominent Add new app button to open the app selection modal.
Search or paste URL
You have two convenient options to add your app:
- Smart search: Type your app name to search across both Google Play and App Store
- Direct URL: Paste your app’s store URL for instant recognition
Confirm and add
Review your selection and click Submit to add the app to your dashboard.
App discovery made simple
Our intelligent app search works across both platforms simultaneously:
Type your app name and see results from both Google Play and App Store:
- Searches app titles and developer names
- Shows app icons and platform badges
- Requires minimum 3 characters for accurate results
- Updates results in real-time as you type
Perfect for when you know your app name but want to see all platform options.
Type your app name and see results from both Google Play and App Store:
- Searches app titles and developer names
- Shows app icons and platform badges
- Requires minimum 3 characters for accurate results
- Updates results in real-time as you type
Perfect for when you know your app name but want to see all platform options.
Paste your store URL for instant app recognition:
AppReply automatically extracts app information from the URL and adds it to your dashboard.
Once selected, you’ll see a preview of your app with the platform badge and developer information before confirming.
Your apps dashboard
After adding apps, your dashboard transforms into a powerful management center:
Each app card provides essential information and quick actions:
Platform-specific integration
Each platform has its own integration process optimized for security and ease of use:
6-step guided setup with visual tutorials
Our interactive wizard walks you through:
Create Google Cloud Project
Set up a new project in Google Cloud Console for API access.
Enable Play Developer API
Activate the Google Play Android Developer API in your project.
Create Service Account
Generate a service account for secure API communication.
Download JSON Key
Get your service account credentials file.
Grant Play Console Access
Add your service account to Play Console with review permissions.
Upload Credentials
Complete integration by uploading your JSON key file.
Features:
- ✅ Animated GIF tutorials for each step
- ✅ Progress tracking (Step X of 6)
- ✅ Drag-and-drop file upload
- ✅ Real-time credential validation
- ✅ Migration support for existing keys
6-step guided setup with visual tutorials
Our interactive wizard walks you through:
Create Google Cloud Project
Set up a new project in Google Cloud Console for API access.
Enable Play Developer API
Activate the Google Play Android Developer API in your project.
Create Service Account
Generate a service account for secure API communication.
Download JSON Key
Get your service account credentials file.
Grant Play Console Access
Add your service account to Play Console with review permissions.
Upload Credentials
Complete integration by uploading your JSON key file.
Features:
- ✅ Animated GIF tutorials for each step
- ✅ Progress tracking (Step X of 6)
- ✅ Drag-and-drop file upload
- ✅ Real-time credential validation
- ✅ Migration support for existing keys
API-based integration with App Store Connect
For iOS apps, you’ll need:
Generate API Key
Create an Individual API key in App Store Connect (Team keys not supported).
Set Permissions
Assign Customer Support role for review access.
Upload Credentials
Provide your Key ID and upload the .p8 file.
Requirements:
- Individual API key (not Team)
- Customer Support role minimum
- .p8 private key file
- Key ID from App Store Connect
Individual keys only: App Store Connect Team API keys are not supported. You must use an Individual API key with Customer Support permissions.
Integration validation
AppReply automatically validates your credentials before completing integration:
Managing multiple apps
As your app portfolio grows, AppReply scales with you:
Keep everything organized:
- Sort by name or platform for easy browsing
- Filter by integration status to identify pending setups
- Bulk actions for managing multiple apps
- Team access with role-based permissions
Keep everything organized:
- Sort by name or platform for easy browsing
- Filter by integration status to identify pending setups
- Bulk actions for managing multiple apps
- Team access with role-based permissions
Stay on top of your apps:
- Integration health checks alert you to connection issues
- Review volume indicators show activity levels
- Automation status displays active rules per app
- Quick access to reviews and automation settings
Grow without limits:
- Unlimited apps on all paid plans
- Team collaboration with shared access
- Cross-app automation for consistent responses
- Centralized analytics across your entire portfolio
Migration from other tools
Switching from another platform? We’ve got you covered with seamless migration support.
If you’re migrating from existing review management tools:
Locate your existing credentials
Find your Google Play service account JSON key or App Store Connect API credentials from your current tool.
Upload to AppReply
Use the same credentials in AppReply’s integration flow - no need to create new ones.
Verify permissions
Ensure your existing credentials have “Reply to reviews” permissions enabled.
Test integration
AppReply will validate your credentials and confirm successful connection.
Supported migration sources:
- AppFollow
- ASODesk
- AppTweak
- AppBot
- AppFigures
- Custom integrations using Google Play API
Best practices for app management
Troubleshooting common issues
Integration keeps failing?
- Verify credentials: Ensure your API keys/JSON files are correct and not expired
- Check permissions: Confirm “Reply to reviews” access in your developer console
- Review platform requirements: Double-check Individual vs Team API key requirements
- Contact support: Our team can help diagnose specific integration issues
Integration keeps failing?
- Verify credentials: Ensure your API keys/JSON files are correct and not expired
- Check permissions: Confirm “Reply to reviews” access in your developer console
- Review platform requirements: Double-check Individual vs Team API key requirements
- Contact support: Our team can help diagnose specific integration issues
Can’t find your app in search?
- Try the direct URL method instead of search
- Check app visibility in your developer console
- Verify publication status - app must be published on the store
- Search with exact app name or developer name
Getting permission denied errors?
- Google Play: Add service account to Play Console with “Reply to reviews” permission
- App Store: Ensure API key has Customer Support role minimum
- Check expiration: Verify your credentials haven’t expired
- Re-upload credentials if recently updated in developer console
Ready to connect your apps? Start with your highest-volume app to see immediate impact, then add the rest of your portfolio for complete coverage.